Reference

How 77com Handles Your Personal Information

This policy explains what data we collect when you use your 77com account, how we store it, and what rights you have over it. It applies to all account holders in Pakistan where access is permitted under local law.

Account data protectionJazzCash & Easypaisa payment dataCookie controlsRight to access your dataContact us to update records
77com How 77com Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Access Controls

We apply standard encryption to data in transit and at rest. Your account session on mobile or browser is protected by an OTP verification step at login. Here is how we approach each area of data handling.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences from your browser settings at any time.

Payment Data Security

JazzCash, Easypaisa and Raast transaction references are stored in encrypted form. We never store your wallet PIN, and payment records are accessible only to authorised account staff.

Data Retention Period

Account data is kept while your account is active and for the period required under applicable law. Once that period passes and no legal hold applies, we action deletion requests promptly.

Account Access Requests

To request a copy of your data, verify your identity via OTP to the registered mobile number, then submit the request through live chat or the help form. We aim to respond within a reasonable period.

REACH US DIRECTLY

How to Contact Us About Your Privacy

If you want to exercise your data rights — access, correction or deletion — reach out through any of the channels below. Our team handles privacy requests separately from general account support, so name your request clearly when you write in.

Team online

Email Support

Send your data request by email. Include your registered mobile number and the specific action you need — access, correction or deletion of records.

Live Chat

Open the chat icon from your account dashboard. Describe your privacy query and our team will route it to the right person without delay.

Account Help Form

Use the in-account help form to submit a privacy request. Attach any supporting detail such as your JazzCash or Easypaisa wallet number for faster verification.

Common Questions About Your Data on 77com

These are the questions we hear most from account holders in Pakistan about how their personal information is managed, stored and protected on the platform.

We collect your name, mobile number, email and the payment method you register — such as JazzCash, Easypaisa or Raast. Device and session data is also logged at each login.

Yes. Wallet references linked to your deposits are stored in encrypted form. We never store your wallet PIN or full authentication credentials — only the transaction reference needed for reconciliation.

You can request deletion through live chat or the help form. We will action it where no legal retention obligation applies. Eligibility depends on local law and your account status.

Verify your identity via the OTP sent to your registered number, then submit a data access request through the help form or live chat. We respond within a reasonable timeframe.

We do not sell your personal data. Limited sharing may occur with payment processors like JazzCash or Easypaisa to complete transactions, and where required by applicable law in eligible regions.

Contact us via live chat or email with your registered mobile number and the detail you need corrected. Our team will verify your identity before making any changes to your account records.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.